Question: Account Had Be Deleted ?
gravatar for Diam Hsu
6.1 years ago by
Diam Hsu10
Diam Hsu10 wrote:
Dear Sir or Madam, I used to use Galaxy to analyze NGS data, but these two days I could't login my Galaxy account, it also told me that my account has been marked deleted, and asked me to contact the Galaxy administrator to restore my account. Could you help me restore my accounts because I have to use Galaxy to finish my thesis. Thank you very much for your help!!! Best regards, Dima Hsu Graduate student, Graduate Institute of Biomedical Informatics Taipei Medical University, Taipei, Taiwan
galaxy • 810 views
ADD COMMENTlink modified 6.1 years ago by Nate Coraor3.2k • written 6.1 years ago by Diam Hsu10
gravatar for Nate Coraor
6.1 years ago by
Nate Coraor3.2k
United States
Nate Coraor3.2k wrote:
Hi, Your account was disabled because we discovered that you were using more than one account. The Galaxy Main server is a public resource and we implemented quotas to give everyone fair access to our (limited) resources. If you need more resources than we are able to make available on Galaxy Main, your needs might be best suited to a cloud or local instance of Galaxy. For more information on these, see: If you'd like to use one of your existing accounts, please let me know which one and I'll re-enable it. --nate
ADD COMMENTlink written 6.1 years ago by Nate Coraor3.2k
Please log in to add an answer.


Use of this site constitutes acceptance of our User Agreement and Privacy Policy.
Powered by Biostar version 16.09
Traffic: 166 users visited in the last hour