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Question: over my disk quota
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gravatar for lromanelli
19 months ago by
lromanelli • 0
lromanelli • 0 wrote:

Hello, This message apeared in my account "You are over your disk quota. Tool execution is on hold until your disk usage drops below your allocated quota". I deleted permanently most of things, deleted hidden datasets, purged deleted datasets, and aparently the only thing I have is a history with a size of 59.7 GB, but the message is still there and the bar on the upper right of the screen is 100%. I do not know what else to do. Could someone help me please?

Thanks in advance. Laura
galaxy • 432 views
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modified 19 months ago • written 19 months ago by lromanelli • 0
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gravatar for Jennifer Hillman Jackson
19 months ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

Try logging out of Galaxy, then back in again.

Full help, including how to locate data that is for some reason not really purged: https://galaxyproject.org/support/account-quotas/#does-your-account-usage-quota-seem-incorrect-

Thanks! Jen, Galaxy team
ADD COMMENT • link written 19 months ago by Jennifer Hillman Jackson ♦ 25k
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gravatar for lromanelli
19 months ago by
lromanelli • 0
lromanelli • 0 wrote:

Thank you Jen! the link you sent was very helpfull, I found data deleted but not permanently. Now the problem is solved :).
ADD COMMENT • link written 19 months ago by lromanelli • 0
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