Question: Disk usage on Galaxy does not match actual amount of data saved
gravatar for tarenzana
3.6 years ago by
United States
tarenzana0 wrote:


The disk usage reported under the user preferences section in Galaxy says that my account is using 177 GB of disk space when I am actually using only 39 GB. I have looked at all my histories (shared, active, and deleted) and ensured that all histories except the one containing the 39 GB of data has been permanently deleted. It has been several days since I permanently deleted the bulk of the data taking up space in my account. However, the disk space quota has not yet been updated. Is there anything else I can do to resolve this matter?



disk quota galaxy • 1.0k views
ADD COMMENTlink modified 3.6 years ago by Dannon Baker3.7k • written 3.6 years ago by tarenzana0
gravatar for Dannon Baker
3.6 years ago by
Dannon Baker3.7k
United States
Dannon Baker3.7k wrote:

Hi Tess,

I've recalculated your disk usage and you should be good to go now.  Additionally, we've fixed the bug so it shouldn't happen again.  Sorry about the trouble!


ADD COMMENTlink written 3.6 years ago by Dannon Baker3.7k
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