Question: ftp connection problem
gravatar for nikolaos.settas
12 months ago by
nikolaos.settas0 wrote:

I am trying to connect to the using my credentials but I cannot. I am using fileFTP add-on of firefox. However, when I fill my detail and click connect, it cannot proceed. Thank you in advance.

ftp galaxy • 300 views
ADD COMMENTlink modified 12 months ago by Jennifer Hillman Jackson25k • written 12 months ago by nikolaos.settas0
gravatar for Jennifer Hillman Jackson
12 months ago by
United States
Jennifer Hillman Jackson25k wrote:


I'm not sure of all the details for that extension, but the general protocols are the same for any client or line-command method. If there isn't a way to accept the security certificate (this comes as a pop-up window with Filezilla), then consider using a different FTP client. Firewalls can also be a factor when connections do not work - so contact your local admin or ISP provider if problems continue.

  1. The server name is: (leave off the "ftp://")
  2. Use passive mode. The final connection will still be secure.
  3. Enter your Galaxy account email address and password. Accounts are server-specific.
  4. Accept the security certificate
  5. Transfer files and check to verify a complete transfer. Interrupted transfers can be resumed.


Thanks, Jen, Galaxy team

ADD COMMENTlink written 12 months ago by Jennifer Hillman Jackson25k
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