Cannot connect to GALAXY FTP Server with Filezilla

Question: Cannot connect to GALAXY FTP Server with Filezilla

20 months ago by

I want to upload a large file on galaxy but I cannot connect to the server using the newest version of filezilla. Please help me. thank you!

software error • 1.1k views

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modified 20 months ago by luca.marisaldi • 30 • written 20 months ago by ribarska.teodora • 0

I can connect and transfer data to usegalaxy.org with Filezilla version 3.25.0 fine.

From the Filezilla release log, it appears that the beta for the release had some bugs. Maybe you need to update again?

ADD REPLY • link written 20 months ago by Jennifer Hillman Jackson ♦ 25k

Thanks a lot for your reply! I am using exactly this version, that is why I am suspecting I am doing something wrong, only I don't know what. I am entering Server: usegalaxy.org User name: ribarska.teodora@gmail.com Passwort: * (my galaxy login password) Port: 21

it shows me it tries to connect to 129.114.60.179:21... or 129.114.60.180:21... but then ti cannot, timeout or something..

Do you have an idea what could be the issue?

ADD REPLY • link written 20 months ago by ribarska.teodora • 0

20 months ago by

sinarajardim • 0

sinarajardim • 0 wrote:

I also have the same problem. I am entering Server: usegalaxy.org but this message appears. However the login is correct!!!

Estado: A resolver o endereço de usegalaxy.org Estado: Conectando 129.114.60.180:21... Estado: Conexão estabelecida, esperando mensagem de boas-vindas... Estado: Servidor sem segurança, não suporta FTP sobre TLS Comando: USER sinarajardim@gmail.com Resposta: 331 Password required for sinarajardim@gmail.com Comando: PASS * Resposta: 530 Login incorrect. Error: Critical error: Could not connect to server

ADD COMMENT • link written 20 months ago by sinarajardim • 0

Pleas make sure you use FTP connection and not FTP(TLS) or SFTP.

ADD REPLY • link written 20 months ago by Martin Čech ♦♦ 4.9k

20 months ago by

luca.marisaldi • 30

luca.marisaldi • 30 wrote:

Have you tried to set passive mode in settings?

I used "Filezilla" too some days ago with initial troubles similar to yours but after changing that parameter no more problems! It is also recommended on Galaxy website to switch on that parameter in case of any problem with active mode!

Worth a try! ;)

Luca

ADD COMMENT • link written 20 months ago by luca.marisaldi • 30

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