Question: Problem with ftp connection
gravatar for ianthi.leonti
2.9 years ago by
ianthi.leonti10 wrote:

Dear Sir or Mandam,

I am trying to upload a file greater than 2GB and i found out that this cannot be done with the standard interface of galaxy. I tried to follow the procedure described in to upload the file using an ftp connection. I used the filezilla client program and attempted to perform an sftp connection to the hostname on port 21 using the credentials from my account on galaxy. However i still get a connection timeout and cannot upload the file even with this procedure. Could you please provide me some feedback about what am i doing wrong? Has the hostname or port changed or should i use other ftp client software instead of filezilla?

Best regards,

Ianthi Leonti

ADD COMMENTlink modified 2.9 years ago by Martin Čech ♦♦ 4.9k • written 2.9 years ago by ianthi.leonti10
gravatar for Martin Čech
2.9 years ago by
Martin Čech ♦♦ 4.9k
United States
Martin Čech ♦♦ 4.9k wrote:
  • You can quickcheck whether our FTP server runs by visiting in your browser
  • Please make sure you are connecting to
  • Try connecting via FTP not via SFTP
  • Sometimes there are network limits on the way, try enabling the 'passive' mode of connecting in your client to get around it.


ADD COMMENTlink written 2.9 years ago by Martin Čech ♦♦ 4.9k
Please log in to add an answer.


Use of this site constitutes acceptance of our User Agreement and Privacy Policy.
Powered by Biostar version 16.09
Traffic: 173 users visited in the last hour