FTP login problem

Question: FTP login problem

2.8 years ago by

j.m.fustin • 10 wrote:

Hi,

Currently trying to upload data to galaxy via FTP. I created an account to which I can login but using my FTP client (winscp) to upload the data is unsuccessful and I get the "Access denied" message. I tried to connect via SFTP and FTP to no avail.

Could you let me know how to proceed?

ftp • 1.1k views

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modified 2.8 years ago • written 2.8 years ago by j.m.fustin • 10

2.8 years ago by

Jennifer Hillman Jackson ♦ 25k

United States

Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

SFTP is not supported, but FTP is. Maybe try another client? Filezilla is known to work well. Line command is also an option.

Thanks, Jen, Galaxy team

ADD COMMENT • link written 2.8 years ago by Jennifer Hillman Jackson ♦ 25k

Hi Jen,

Thanks for your answer but it does not help. I also tried to connect with FTP but when I do Filezilla tells me:

Status: Connection established, waiting for welcome message...

Response: SSH-2.0-OpenSSH_5.3

Error: Cannot establish FTP connection to an SFTP server. Please select proper protocol.

Error: Critical error: Could not connect to server

So I am back to square one…

I also tried connecting with a MAC, with same results.

Any idea? Thanks for your help!

From: Jennifer Hillman Jackson on Galaxy Biostar [mailto:notifications@biostars.org] Sent: Wednesday, February 24, 2016 3:31 AM To: j.m.fustin@pharm.kyoto-u.ac.jp Subject: [galaxy-biostar] A: FTP login problem

Activity on a post you are following on Galaxy Biostar <http: biostar.usegalaxy.org="">

User Jennifer Hillman Jackson <http: biostar.usegalaxy.org="" u="" 254=""/> wrote Answer: FTP login problem <http: biostar.usegalaxy.org="" p="" 16152="" #16168=""> :

Hello,

SFTP is not supported, but FTP is. Maybe try another client? Filezilla is known to work well. Line command is also an option.

Thanks, Jen, Galaxy team

You may reply via email or visit A: FTP login problem

ADD REPLY • link written 2.8 years ago by j.m.fustin • 10

2.8 years ago by

j.m.fustin • 10

j.m.fustin • 10 wrote:

Thanks Jen, but it did not help as I had already tried FTP instead of SFTP.

Anyway, it's OK now. On Filezilla it looked like the connection was made with the server but that there was a login or password problem, but actually it was simply a proxy problem.

Solved it by setting up generic proxy type to SOCKS5 and typing in my socks proxy address and port. It may be different for each network you want to connect from.

Thanks for your help.

By they way, Galaxy is just smashing!

ADD COMMENT • link written 2.8 years ago by j.m.fustin • 10

Glad it worked out in the end Jim and thanks for sharing back your solution. Thanks, Jen

ADD REPLY • link written 2.8 years ago by Jennifer Hillman Jackson ♦ 25k

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