Question: Problem Uploading Files
0
gravatar for Emmanuelle Lerat
4.9 years ago by
France
Emmanuelle Lerat10 wrote:
Hello everyone I am trying to upload files on galaxy main since yesterday and I can't get it work. The files I want to upload are RNAseq fastq files from ENCODE (about 8 Go in size). So I first tried to use the http address of the files. The job is running forever but without finishing and without error message. I also tried using FTP but in that case, I could not connect to the main.g2.bx.psu.edu server (I get the message "ECONNREFUSED - Connection refused by server"). I am using my email address as login (the same as for galaxy login) and the same password. Do I do something wrong or is there a global problem? Thank you in advance for your help. Sincerely Emmanuelle -- Dr. Emmanuelle LERAT, CR1 CNRS, HDR Laboratoire Biometrie et Biologie Evolutive Universite Claude Bernard - Lyon 1 UMR-CNRS 5558 - Bat. Mendel 43 bd du 11 novembre 1918 69622 Villeurbanne cedex France Phone: 33+ 4.72.43.29.18 Fax: 33+ 4.72.43.13.88 http://lbbe.univ-lyon1.fr/-Lerat-Emmanuelle-.html
galaxy • 1.0k views
ADD COMMENTlink modified 4.9 years ago by Jennifer Hillman Jackson25k • written 4.9 years ago by Emmanuelle Lerat10
0
gravatar for Jennifer Hillman Jackson
4.9 years ago by
United States
Jennifer Hillman Jackson25k wrote:
Hello Emmanuelle, I just tested FTP upload and is was fine. The problem is the server name, it is now: usegalaxy.org Same credentials, email and password. It is difficult to diagnose the URL loading method issue without an example. If this is still a problem today, you can send a URL and we can provide feedback. https://wiki.galaxyproject.org/Support#Loading_data Best, Jen Galaxy team -- Jennifer Hillman-Jackson http://galaxyproject.org
ADD COMMENTlink written 4.9 years ago by Jennifer Hillman Jackson25k
Please log in to add an answer.

Help
Access

Use of this site constitutes acceptance of our User Agreement and Privacy Policy.
Powered by Biostar version 16.09
Traffic: 172 users visited in the last hour