Question: filezilla unable to connect to galaxy server
1
gravatar for sagrika.chugh
10 weeks ago by
sagrika.chugh10 wrote:

I am using filezilla to upload my files on galaxy but i am unable to do so. This is what I am getting

Status: Disconnected from server
Status: Resolving address of usegalaxy.org
Status: Connecting to 129.114.60.60:21...
Status: Connection attempt failed with "ETIMEDOUT - Connection attempt timed out", trying next address.
Status: Connecting to 129.114.60.56:21...
Status: Connection attempt failed with "ETIMEDOUT - Connection attempt timed out".
Error:  Could not connect to server
Status: Waiting to retry...
Status: Resolving address of usegalaxy.org
Status: Connecting to 129.114.60.60:21...
Status: Connection attempt failed with "ETIMEDOUT - Connection attempt timed out", trying next address.
Status: Connecting to 129.114.60.56:21...
Status: Connection attempt failed with "ETIMEDOUT - Connection attempt timed out".
Error:  Could not connect to server
ftp galaxy • 154 views
ADD COMMENTlink modified 10 weeks ago • written 10 weeks ago by sagrika.chugh10

@jennifer I have tried again but i am facing the same issue. Please help me in this regard

ADD REPLYlink written 10 weeks ago by sagrika.chugh10

is there any specific port that i can try ?

ADD REPLYlink written 10 weeks ago by sagrika.chugh10

We restarted the server several times yesterday and a connection just now worked fine (using all default settings).

If you were having a problem with a specific port (Galaxy side) or firewall (on your side), a different error message would come up.

Please try again and let us know how it goes.

FTP FAQ: https://galaxyproject.org/ftp-upload/

ADD REPLYlink written 10 weeks ago by Jennifer Hillman Jackson25k
0
gravatar for Jennifer Hillman Jackson
10 weeks ago by
United States
Jennifer Hillman Jackson25k wrote:

Hi,

Try again if you have not already. We were restarting the server around the time this issue came up.

Thanks! Jen, Galaxy team

ADD COMMENTlink written 10 weeks ago by Jennifer Hillman Jackson25k
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