Question: Problem Uploading Files
0
gravatar for Emmanuelle Lerat
4.5 years ago by
France
Emmanuelle Lerat10 wrote:
Hello everyone I am trying to upload files on galaxy main since yesterday and I can't get it work. The files I want to upload are RNAseq fastq files from ENCODE (about 8 Go in size). So I first tried to use the http address of the files. The job is running forever but without finishing and without error message. I also tried using FTP but in that case, I could not connect to the main.g2.bx.psu.edu server (I get the message "ECONNREFUSED - Connection refused by server"). I am using my email address as login (the same as for galaxy login) and the same password. Do I do something wrong or is there a global problem? Thank you in advance for your help. Sincerely Emmanuelle -- Dr. Emmanuelle LERAT, CR1 CNRS, HDR Laboratoire Biometrie et Biologie Evolutive Universite Claude Bernard - Lyon 1 UMR-CNRS 5558 - Bat. Mendel 43 bd du 11 novembre 1918 69622 Villeurbanne cedex France Phone: 33+ 4.72.43.29.18 Fax: 33+ 4.72.43.13.88 http://lbbe.univ-lyon1.fr/-Lerat-Emmanuelle-.html
galaxy • 900 views
ADD COMMENTlink modified 4.5 years ago by Jennifer Hillman Jackson25k • written 4.5 years ago by Emmanuelle Lerat10
0
gravatar for Jennifer Hillman Jackson
4.5 years ago by
United States
Jennifer Hillman Jackson25k wrote:
Hello Emmanuelle, I just tested FTP upload and is was fine. The problem is the server name, it is now: usegalaxy.org Same credentials, email and password. It is difficult to diagnose the URL loading method issue without an example. If this is still a problem today, you can send a URL and we can provide feedback. https://wiki.galaxyproject.org/Support#Loading_data Best, Jen Galaxy team -- Jennifer Hillman-Jackson http://galaxyproject.org
ADD COMMENTlink written 4.5 years ago by Jennifer Hillman Jackson25k
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