Question: Problem Uploading Files
gravatar for Emmanuelle Lerat
4.9 years ago by
Emmanuelle Lerat10 wrote:
Hello everyone I am trying to upload files on galaxy main since yesterday and I can't get it work. The files I want to upload are RNAseq fastq files from ENCODE (about 8 Go in size). So I first tried to use the http address of the files. The job is running forever but without finishing and without error message. I also tried using FTP but in that case, I could not connect to the server (I get the message "ECONNREFUSED - Connection refused by server"). I am using my email address as login (the same as for galaxy login) and the same password. Do I do something wrong or is there a global problem? Thank you in advance for your help. Sincerely Emmanuelle -- Dr. Emmanuelle LERAT, CR1 CNRS, HDR Laboratoire Biometrie et Biologie Evolutive Universite Claude Bernard - Lyon 1 UMR-CNRS 5558 - Bat. Mendel 43 bd du 11 novembre 1918 69622 Villeurbanne cedex France Phone: 33+ Fax: 33+
galaxy • 1.0k views
ADD COMMENTlink modified 4.9 years ago by Jennifer Hillman Jackson25k • written 4.9 years ago by Emmanuelle Lerat10
gravatar for Jennifer Hillman Jackson
4.9 years ago by
United States
Jennifer Hillman Jackson25k wrote:
Hello Emmanuelle, I just tested FTP upload and is was fine. The problem is the server name, it is now: Same credentials, email and password. It is difficult to diagnose the URL loading method issue without an example. If this is still a problem today, you can send a URL and we can provide feedback. Best, Jen Galaxy team -- Jennifer Hillman-Jackson
ADD COMMENTlink written 4.9 years ago by Jennifer Hillman Jackson25k
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