Question: Emptying My Account For Good
5.4 years ago by
Hi I am trying to get rid of all my previous files, in order to upload new ones. I usually use "delete permanently" for that, but this time, only used "delete". And now I am stuck: the site says I am using 69 % of my account, although my history is empty, and everything is empty, and 100 % should be available for new analysis... I tried the "purge deleted datasets" but to no avail. Thank's for your help Best Olivier Gandrillon
ADD COMMENTlink modified 5.4 years ago by Jennifer Hillman Jackson25k • written 5.4 years ago by GANDRILLON OLIVIER70
gravatar for Jennifer Hillman Jackson
5.4 years ago by
United States
Jennifer Hillman Jackson25k wrote:
Hi Olivier, As you probably know, delete does not remove data from your quota allotment, only permanently delete or purging does that. This is true for both individual datasets and for the histories that contain groups of datasets. To perm delete entire histories, and this seems like a good idea - to review all of your histories, go to to the "Saved Histories" page by (using the History menu option, is near the top), then use "Advanced search" to view "all" histories, both active and deleted. The far right column will note the status of the history, and the other columns how much data, etc. You can permanently delete multiple, complete histories from this page. Note that it takes some time for the numbers to update. If this takes longer than a day, please let us know. The screencast under "Managing Histories" on this page has an example of how to do this: Thanks, Jen Galaxy project -- Jennifer Hillman-Jackson Galaxy Support and Training
ADD COMMENTlink written 5.4 years ago by Jennifer Hillman Jackson25k
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