Question: Tophat runs stay at the "This is a new dataset and not all of its data are available yet" for days.
0
gravatar for j.m.fustin
2.7 years ago by
j.m.fustin10
j.m.fustin10 wrote:

Hi There!

I am experiencing some problems with Tophat. I have launched several analyses and it stays at the "This is a new dataset and not all of its data are available yet" stage without proceeding forward. It has now been one day without progress. I do not think there is a problem with my Fastq input files, since using them previoulsy (2 weeks ago) succeeded. There might be some problem with Tophat or my account...

Any suggestion would be greatly appreciated!

JM

tophat • 1.2k views
ADD COMMENTlink modified 2.7 years ago by j.m.fustin270 • written 2.7 years ago by j.m.fustin10
0
gravatar for Jennifer Hillman Jackson
2.7 years ago by
United States
Jennifer Hillman Jackson25k wrote:

Hello,

Jobs were backed up on the server. This is now resolved. Jobs should start running smoother near term. Avoid deleting/restarting. See "Grey" datasets here for more: https://wiki.galaxyproject.org/Support#Dataset_status_and_how_jobs_execute

Thanks, Jen, Galaxy team

ADD COMMENTlink written 2.7 years ago by Jennifer Hillman Jackson25k
0
gravatar for j.m.fustin27
2.7 years ago by
j.m.fustin270 wrote:

Yeah, I though I messed up with too many deleting/restarting. Thanks for your help Jen, as always.

JM

ADD COMMENTlink written 2.7 years ago by j.m.fustin270
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