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Question: Help, I can not connect with the FTP server galaxy/Hutlab
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gravatar for anderson.nb6
18 months ago by
anderson.nb6 • 0
anderson.nb6 • 0 wrote:

I can not connect with the FTP server galaxy/Hutlab (http://huttenhower.sph.harvard.edu/galaxy/). I think I'm doing something wrong. Here's how I tried:

I'm using Filezilla. To connect I use my account and:

Host: galaxy.docker.org (But I also tried: huttenhower.sph.harvard.edu , according to https://biostar.usegalaxy.org/p/20867/#20868)

The result that I get:

Status: Connecting 104.148.25.54:21 ...

Error: Connection timed out after 20 seconds of inactivity

Error: Could not connect to server
galaxy hutlab • 658 views
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modified 18 months ago by amitpande74 • 10 • written 18 months ago by anderson.nb6 • 0
1
gravatar for nahuimc
18 months ago by
nahuimc • 10
nahuimc • 10 wrote:

i have the same problem since february.... i sent an email to huttenhower lab without any answer
ADD COMMENT • link written 18 months ago by nahuimc • 10
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gravatar for amitpande74
18 months ago by
amitpande74 • 10
amitpande74 • 10 wrote:

I presume you have to upload NGS data .....and that you are using Linux......then the best way is to ask the admin to configure the vsftd conf file....from what I see the site does not support ftp right now....or configure the galaxy.ini files....ask your admin to do so.
ADD COMMENT • link written 18 months ago by amitpande74 • 10
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