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• Upload data by FTP in Galaxy
  Hi everyone, I'm trying upload some data in Galaxy by FTP but I have the files in my FTP account...
• Cannot see the data in history
  My account is sangv.kim@gmail.com. I am using 72% of my space, but I don't see data in my history...
• a weird (?) encoutner on user account size
  I am seeing an issue with my account size and hoping to find some answers. From the Galaxy wiki, ...
• how can I reset my account to delete all space used?
  Is there a way I can delete all of the data in my account so that I can start over with a fresh 0...
• Disk usage over quota after permanent delete
  My account continues to show that I am over the quota after data sets are permanently deleted. Is...
• Create an admin account to use toolshed and install other programs
  Hello I have to analyse methylation data and I would like to install some tools that I need from...
• Galaxy Account Increasing the Data storing capacity
  Hi, How I increase the storing capacity in my Galaxy Account. Is there any paid facility for pu...
• Deleting files is not freeing space
  I am running out of space in my galaxy account and have tried to delete a lot of the files. Even ...
• My galaxy account has suddenly stopped processing. I can upload data, but a single command has been in queue / waiting to run for 48 hours now.
  My galaxy account has suddenly stopped processing. I can upload data, and delete and rename files...
• History at galaxy can not be seen
  Hello , I tried creating a new history without deleting previous one. Now I can not see my old hi...
• Galaxy disk space trouble
  I deleted all my histories and data in galaxy, refreshed for recalculating space, I use 25% and I...
• Account Had Be Deleted ?
  Dear Sir or Madam, I used to use Galaxy to analyze NGS data, but these two days I could't login...
• account block because of applying for a second one
  Hi, everyone I am blocked, because I did not know that one can only have one account. When I appl...
• URGENT! Galaxy Account no longer accessible!! Please help ASAP!
  Dear Galaxy Team, I am having issues accessing my Galaxy account where I have uploaded some very...
• I cannot see my dat in history, while I see that I am using 70% of my quota
  I am very sorry to disturb you with this question but I have  problem to see my data. could you h...
• Can Tophat Take Snps Into Account?
  Hi, I have been mapping my RNA-seq data to mouse genome from a different mouse strain using TopHa...
• Negative Disk Quota
  Hi. I see the following message when I look at my profile: You are using -23.3 GB of disk space...
• Is data uploaded you my galaxy account privately secured if I upload it via FTP?
  I am planning to use Galaxy to analyze some ChIP-seq data. I can upload my data via FTP to my per...
• Map with Bowtie for Illumina
  Hello, I created an NGS mapping job over Galaxy today at 18:45. Is it normal that it is still in...
• Can not receive verification
  Your account has not been activated yet. Feel free to browse around and see what's available, but...
• History not found when logged in
  I am using galaxy to analyze ChIP-seq. I created log in account. I could see Bam and Bigwig file ...
• Please recalibrate my memory of the account
  I believe I haven't used all the allocated memory in galaxy and removed all unrequired data perma...