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Question: a weird (?) encoutner on user account size
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gravatar for BC357
3.8 years ago by
BC357 • 70
United States
BC357 • 70 wrote:

I am seeing an issue with my account size and hoping to find some answers. From the Galaxy wiki, it states that users have 200G for an account on the main server. I am currently using 137.9 G data, but my usage bar shows 82% using. I had purged some data and saw a drop in the data size (from ~170 G to 137.9 G) but then was surprised to see a RISE in usage percentage a few days after. Any explanations? Or suggestions as to what I should do. Great many thanks.
account size • 654 views
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modified 3.8 years ago by Jennifer Hillman Jackson ♦ 25k • written 3.8 years ago by BC357 • 70
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gravatar for Jennifer Hillman Jackson
3.8 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

The account data quota on the public Main Galaxy instance is actually 250G. A description of quotas and common troubleshooting is here:
http://wiki.galaxyproject.org/Main

A double-check that the data is actually permementaly should be done. These instructions show how, see section #9:
http://wiki.galaxyproject.org/Learn/ManagingDatasets

Best, Jen, Galaxy team
ADD COMMENT • link written 3.8 years ago by Jennifer Hillman Jackson ♦ 25k
1

My apology. I knew I've read the instructions and thought that I've understood it. Apparently I misunderstood what I read. Mistakes have been corrected. Thank you.

ADD REPLY • link written 3.8 years ago by BC357 • 70

Glad it all is worked out, we appreciate the feedback! Thanks, Jen, Galaxy team

ADD REPLY • link written 3.8 years ago by Jennifer Hillman Jackson ♦ 25k
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