History not found when logged in

Question: History not found when logged in

2.1 years ago by

ozawh • 10

ozawh • 10 wrote:

I am using galaxy to analyze ChIP-seq. I created log in account. I could see Bam and Bigwig file from office mac. However I cannot see data in other mac, although I use same log in account. It says history is empty. Space for using % is same between both mac. Please let me know how to link data between different mac. Thanks,

account history missing • 653 views

ADD COMMENT • link •

modified 2.1 years ago by Jennifer Hillman Jackson ♦ 25k • written 2.1 years ago by ozawh • 10

2.1 years ago by

Jennifer Hillman Jackson ♦ 25k

United States

Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

To find all histories associated with an account on the same server, follow this help: https://wiki.galaxyproject.org/Support#Example:_My_History_is_missing.21

Thanks, Jen, Galaxy team

ADD COMMENT • link written 2.1 years ago by Jennifer Hillman Jackson ♦ 25k

2.1 years ago by

ozawh • 10

ozawh • 10 wrote:

Hi Jen,

Thank you for your reply. I checked your suggested link, but I cannot find my Bam and Bigwig files. History is empty for other mac. However, usage says 29%.

Please let me know how to resolve this issue. Thanks, Hidemi

ADD COMMENT • link written 2.1 years ago by ozawh • 10

Are all histories empty? That can't be if some quota is used. Look under "Saved Histories".

And just to double check - you are logging into the same exact Galaxy instance on each computer? Check the URL to be certain.

If you still have problems, and this is at Galaxy Main (http://usegalaxy.org), send us an email to galaxy-bugs@lists.galaxyproject.org from the email address your account is registered under. Include a link to this post in the message. I can go in and double check everything.

ADD REPLY • link written 2.1 years ago by Jennifer Hillman Jackson ♦ 25k

Hello Jen,

I sent email because I have still problem.

Thanks, Hidemi

ADD REPLY • link written 2.1 years ago by ozawh • 10

2.1 years ago by

Jennifer Hillman Jackson ♦ 25k

United States

Jennifer Hillman Jackson ♦ 25k wrote:

Hello Hidemi,

Thanks for sending the email. I reviewed your account's contents and the quota usage is now correct. I explained the details about how to move forward with analysis in the reply email.

Take care, Jen, Galaxy team

ADD COMMENT • link written 2.1 years ago by Jennifer Hillman Jackson ♦ 25k

Please log in to add an answer.

Similar posts • Search »