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Question: Cannot see the data in history
0
gravatar for sangv.kim
3.3 years ago by
sangv.kim • 0
United States
sangv.kim • 0 wrote:

My account is sangv.kim@gmail.com. I am using 72% of my space, but I don't see data in my history panel. What should I do? Thanks,

Sang
galaxy • 894 views
ADD COMMENT • link •
modified 3.3 years ago by Daniel Blankenberg ♦♦ 1.7k • written 3.3 years ago by sangv.kim • 0
1
gravatar for Daniel Blankenberg
3.3 years ago by
Daniel Blankenberg ♦♦ 1.7k
United States
Daniel Blankenberg ♦♦ 1.7k wrote:

Your usage has been recalculated. Please let us know if you encounter additional issues. Thanks for using Galaxy.
ADD COMMENT • link written 3.3 years ago by Daniel Blankenberg ♦♦ 1.7k

Hi Daniel,

Right after your message, my usage became 0 bytes. But when I tried to upload my file (8.1GB) from FTP. My usage became 67% again. What should I do? If it is okay, I don't mind to get my deleted 67% data back if I can use them for further analysis. Thanks,

Sang

ADD REPLY • link written 3.3 years ago by sangv.kim • 0
0
gravatar for Hotz, Hans-Rudolf
3.3 years ago by
Hotz, Hans-Rudolf • 1.8k
Switzerland
Hotz, Hans-Rudolf • 1.8k wrote:

Hi Sang

 

Have you tried clicking on "View all histories" (the icon which looks like an open book in the top right hand corner)?

 

 

Regards, Hans-Rudolf
ADD COMMENT • link written 3.3 years ago by Hotz, Hans-Rudolf • 1.8k
0
gravatar for sangv.kim
3.3 years ago by
sangv.kim • 0
United States
sangv.kim • 0 wrote:

Yes, it shows several "unnamed history" with 0 bytes of data.

Sang
ADD COMMENT • link written 3.3 years ago by sangv.kim • 0

well, looks like the galaxy team has to jump in here (and maybe recalculate your disk usage)

Hans-Rudolf
 

ADD REPLY • link written 3.3 years ago by Hotz, Hans-Rudolf • 1.8k

Could you tell me how to contact the galaxy team?

Sang

ADD REPLY • link written 3.3 years ago by sangv.kim • 0
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