Question: Deleting files is not freeing space
gravatar for louisajeffery
3.1 years ago by
United Kingdom
louisajeffery0 wrote:

I am running out of space in my galaxy account and have tried to delete a lot of the files. Even after purging the deleted files I am not seeing a reduction in the percentage of space that I am allegedly using.


I have tried to carry on and run a few other jobs but have not received results back. I believe this might be because my account space is getting low. Please advise if there is a problem with galaxy that is preventing the removal of data or how I cna get around the issue.



software error • 1.1k views
ADD COMMENTlink modified 3.1 years ago by Dannon Baker3.7k • written 3.1 years ago by louisajeffery0
gravatar for Dannon Baker
3.1 years ago by
Dannon Baker3.7k
United States
Dannon Baker3.7k wrote:

I've confirmed your disk usage is correct -- please look through the documentation about 'permanently deleting' datasets and histories here:

Let me know if you have any more questions, but once you go through and permanently delete things, you'll have more space.

ADD COMMENTlink written 3.1 years ago by Dannon Baker3.7k

Dear Dannon,

I was aware of the need to permanently delete files which I have done to try to increase space. However, even after performing the permanently delete action on lots of files, I did not obtain any more space. The files now say, "this dataset has now been deleted and removed from disk", therefore I would expect the space available to increase.

Regards Louisa

ADD REPLYlink written 3.1 years ago by louisajeffery0
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