Question: Galaxy storage problem
gravatar for yasaman.rezvani66
8 days ago by
yasaman.rezvani660 wrote:


It is my first time working with Galaxy. I have uploaded around 51 GB on Galaxy. But the storage shows 209.12 GB as used space it says that %83 of my storage is used. I still have another 54 GB data that I would like to upload. Can any body help me why is the difference between the amount of data that I have uploaded and what is shown as used space and how can I fix this problem to upload the rest of my data.


ADD COMMENTlink modified 8 days ago by Jennifer Hillman Jackson23k • written 8 days ago by yasaman.rezvani660

What format was the data you uploaded? 51GB of data should take 51GB of your quota unless the data were zipped and Galaxy unzipped them for you.

edit: also make sure to check: so you are sure you are understanding your usage correctly

ADD REPLYlink modified 8 days ago • written 8 days ago by Martin Čech ♦♦ 4.2k

Thank you so much for your quick reply. You are right my files were zipped. So I can not upload rest of my file ? I need to have all of them uploaded. Can you guide me if I can upload the rest?

ADD REPLYlink written 8 days ago by yasaman.rezvani660

Do you have an estimate how much space you are going to need for your analysis? Note the following quote from

If your work is academic research based and additional short-term space is needed at Galaxy Main, please send an email to from your registered account explaining your project and we may be able to help.

ADD REPLYlink written 8 days ago by Martin Čech ♦♦ 4.2k
gravatar for Jennifer Hillman Jackson
8 days ago by
United States
Jennifer Hillman Jackson23k wrote:


Account quota as set at 250 GB at Galaxy Main ( Managing data throughout your analysis to stay within quota is how most work at this and other public Galaxy servers. Others choose to move to their own Galaxy server where more resources can be allocated.

That said, under some circumstances, we can allocate more space on Galaxy Main short-term.

For more details about account quotas and the choices for using Galaxy, including how to make a quota increase request, please see:

Thanks! Jen, Galaxy team

ADD COMMENTlink written 8 days ago by Jennifer Hillman Jackson23k

Thanks Jennifer for your help. I looked at the links you provided me with but still I do not know how can I request to have more space on galaxy. Can you guid me with that. Thanks

ADD REPLYlink written 8 days ago by yasaman.rezvani660

Please see the very last bullet point on the FAQ for the criteria (academic research project) and how to send us a request if your project meets that:

ADD REPLYlink written 7 days ago by Jennifer Hillman Jackson23k
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