Question: The uploaded data can not be found but the space was still occupied
gravatar for wy412
6 months ago by
wy4120 wrote:

I uploaded my data few days before but restart my computor this morning. When I login to Galaxy, I can not find any data there in the all histories. May I know how to find them or clear them, as the space was limitted if I re-upload the files? I selecte delete and there is still 56% used but I can find nothing.

Thanks for your kindly help.

ADD COMMENTlink modified 6 months ago by Jennifer Hillman Jackson25k • written 6 months ago by wy4120
gravatar for Jennifer Hillman Jackson
6 months ago by
United States
Jennifer Hillman Jackson25k wrote:


Please see:

Check User > Saved Datasets first. Then, if you still can't find it, maybe one of the problems described in the FAQ occurred?

Try uploading the data again and be sure to stay logged in if loading by browsing a local file. Data over 2 GB in size needs to be loaded with FTP.

I see that you deleted or permanently deleted all of your prior histories and just now started over. If you want those deleted histories removed from the usage quota, all must be permanently deleted (purged). Sometimes you need to log out then back in again to refresh the quota calculation.

All support FAQs:

Thanks! Jen, Galaxy team

ADD COMMENTlink written 6 months ago by Jennifer Hillman Jackson25k
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