Question: Cannot connect to usegalaxy.org (Error: "Site can't be reached")
2
gravatar for hpremathilake
20 months ago by
hpremathilake20 wrote:

When I'm trying to access usegalaxy.org it gives me an error message saying "site can't be reached" My internet connection is working fine. Is the galaxy server down, for some reason ? This has been for a while. I have noticed an increase in galaxy suddenly becoming unreachable, after the most reason file system maintenance you guys did. would greatly appreciate if this can be looked into soon.

error main usegalaxy.org galaxy • 776 views
ADD COMMENTlink modified 20 months ago by Jennifer Hillman Jackson25k • written 20 months ago by hpremathilake20
1
gravatar for Jennifer Hillman Jackson
20 months ago by
United States
Jennifer Hillman Jackson25k wrote:

This is a known issue at Galaxy Main (http://usegalaxy.org) and the team is working to resolve the problem. This may have impacted jobs as of late Weds resulting disc space errors and now is manifesting as temporary downtime of the site (two distinct problems). We'll have an update soon. Thanks, Jen, Galaxy team

ADD COMMENTlink modified 20 months ago • written 20 months ago by Jennifer Hillman Jackson25k

Thanks for the reply Jen. Is there anyway that I can download some bigWig files that are in my history, possibly from a backend process ? Thanks! Hasitha.

ADD REPLYlink modified 20 months ago • written 20 months ago by hpremathilake20
1

Not at this time as the core server itself is problematic. Wait for the site to be back up before using. Jen

ADD REPLYlink written 20 months ago by Jennifer Hillman Jackson25k

UPDATE: Main will be down for the day (this is an estimate).

New http://usegalaxy.org banner:

Galaxy is currently unavailable due to filesystem maintenance. It should be back by 8:00 PM EST (UTC -0500) today (Monday, November 28th).

Once removed, http://usegalaxy.org will be ready to use again. At that time, please rerun any prior failed jobs before submitting bug reports.

There are many ways to use Galaxy. Local and cloud instances and other public instances are suggested alternatives during this time: https://wiki.galaxyproject.org/BigPicture/Choices

Thanks, Jen & Galaxy team

ADD REPLYlink modified 20 months ago • written 20 months ago by Jennifer Hillman Jackson25k
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