Hello, I've been having a problem with the main Galaxy server for several weeks now. I will start out at the beginning of the day able to use Galaxy perfectly normally but I seem to gradually lose my ability to access Galaxy. I'll get a few error messages about "Unable to Connect to Galaxy" but despite the error, there doesn't appear to be any actual problem. But over time things get worse. First, the history panel won't update unless manulally refreshed and the error messages about "Unable to Connect to Galaxy" become more frequent despite Galaxy seeming to be running mostly fine. Eventually, Galaxy becomes unusable. The "Unable to Connect to Galaxy" error message becomes almost non-stop... and then it goes away completely. At this point the history panel simply goes blank except for the title. For a while I'm able to look at things like my workflows and my list of saved histories and even load a history, although it won't actually fully load in the history window. Eventually things get even worse and the title disappears from the history window and I can no longer even bring up my list of histories - but strangely I can still do things like look at my account or look at my list of workflows.
This has been happening for weeks and it always seems to occur as a gradual decline in the connection. It's a bit intermittent - it doesn't happen every single time I use Galaxy. But it's gotten to the point that I know if I'm on Galaxy long enough I will eventually lose my connection and this is really hindering my ability to use the software. Has anyone else been having this issue?
Thanks for reporting the problem and including the details. We are looking into this - more feedback soon. Jen, Galaxy team