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Question: failure to upload file via FTP
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gravatar for hl379
2.4 years ago by
hl379 • 0
hl379 • 0 wrote:

I am trying to upload a 18 GB fastq file using FileZilla. It failed several times after transferring about 17 GB of data. I also noticed several times that it would restart the transfer from the beginning after transferring 90% of the data. Please help!
software error • 688 views
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modified 2.4 years ago by Jennifer Hillman Jackson ♦ 25k • written 2.4 years ago by hl379 • 0
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gravatar for Jennifer Hillman Jackson
2.4 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

Filezilla has a "resume transfer" function. This re-starts the transfer where it left off and is good when data is large or connections slower. When a load stalls - log back into Galaxy, then use.

I don't have any experiences with FTP transfers running, stalling, then starting over when using Filezilla. This is probably a 3rd party issue with Filezilla or perhaps a setting within that program. Check that tools manual/support to see if it is a setting and turn it off (or simply return to default settings).

FTP loading tests I just ran were successful, so the functionality is intact (we are all "remote" when sending data via FTP to http://usegalaxy.org, so this is a valid test). I used Filezilla with default settings.

Hope this helps! Jen, Galaxy team
ADD COMMENT • link modified 2.4 years ago • written 2.4 years ago by Jennifer Hillman Jackson ♦ 25k
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