The job may have failed due to problems with the input format or content or may be truly too large to run on the server you are working at.
The troubleshooting help below can help no matter where you are using Galaxy. Please review your data inputs and tool settings first to confirm there is not a format/content problem. If the inputs check out, then the job is probably too large, however, if you want to help in double checking, a bug report can be sent in if working at Galaxy Main https://usegalaxy.org or can reproduce the error there. Please leave all inputs and outputs undeleted for any submitted bug report.
- My job ended with an error. What can I do? https://galaxyproject.org/support/tool-error/
Thanks, Jen, Galaxy team