Question: Permanently deleted datasets/histories but quota was not updated or is incorrect
0
gravatar for roxy.zhang
7 months ago by
roxy.zhang0
roxy.zhang0 wrote:

Hello

I have deleted a bunch of datasets from my history permanently however, this is not reflected on my history. The number of GBs deleted have not been freed more space in my working quota. Is this a problem in the back end? Thank you!

Best, Roxy

ADD COMMENTlink modified 7 months ago by Jennifer Hillman Jackson23k • written 7 months ago by roxy.zhang0
0
gravatar for Jennifer Hillman Jackson
7 months ago by
United States
Jennifer Hillman Jackson23k wrote:

Hello,

Please see the quota troubleshooting guide here: https://galaxyproject.org/support/account-quotas/

In short, log in/out of Galaxy to recalculate your quota. If it still is too large, look for deleted but not permanently deleted/purged datasets and histories. Full details for how-to is in the link above.

Thanks! Jen, Galaxy team

ADD COMMENTlink written 7 months ago by Jennifer Hillman Jackson23k
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