Question: Middle window empty after trying to start a workflow
0
gravatar for sven.borchmann
19 months ago by
sven.borchmann • 0 wrote:

Dear Galaxy Team,

Since today I cannot start workflows on usegalaxy.org anymore. I can select a workflow from the left side tool pane or from the workflow list (which I see), but as soon as I try to click on one the middle window / pane is blank and nothing happens. Using a different computer, logging in and out, changing the history I am working on, nothing seems to help?

Is this a known problem? Any idea how to fix this?

Thanks in advance for your help and for providing this amazing Galaxy server.

Best wishes, Sven

software error • 391 views
ADD COMMENT • link • modified 19 months ago by Jennifer Hillman Jackson ♦ 25k • written 19 months ago by sven.borchmann • 0
0
gravatar for Jennifer Hillman Jackson
19 months ago by
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

There were many server updates over the last few days. It is possible the odd behavior occurred by chance during one of those time windows.

Launching a workflow now (using test data) is functioning and I can see that you were able to launch your workflow about 7 hours ago.

Our apologies for the confusion, Jen, Galaxy team

ADD COMMENT • link written 19 months ago by Jennifer Hillman Jackson ♦ 25k
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