Question: Data Sources Don'T Load In Firefox
gravatar for Ganote, Carrie L
5.2 years ago by
United States
Ganote, Carrie L10 wrote:
Hi List, I'm trying to go through Galaxy 101, and the first step is halting me (UCSC Main table browser does nothing on click). I'm giving a presentation on how to use Galaxy, but the data sources do not load when using Firefox. The tool click registers, because the history pane is minimized, but the URL is not invoked (no activity from browser). I went through my FF settings to see if I'm doing anything to block iframe loads. The funny thing is, though UCSC and BX don't load, but Biomart does - likely because it is not in an iframe but gets loaded as its own window. If I open in a new tab, it's fine. These things load on Chrome, IE and Safari. A lot of my users use Firefox, however. I appreciate any insight into this. Sincerely, Carrie Ganote
galaxy • 671 views
ADD COMMENTlink modified 5.2 years ago by Jennifer Hillman Jackson25k • written 5.2 years ago by Ganote, Carrie L10
gravatar for Jennifer Hillman Jackson
5.2 years ago by
United States
Jennifer Hillman Jackson25k wrote:
Hi Carrie, We are aware of this new issue with the Firefox 23.0.1 update. Using an alternate browser is recommended to avoid the problem with direct https->http connections, as several of Galaxy's "Get Data" tools/sources are impacted. Our team is reviewing solutions at a priority. Hopefully this helps to confirm the issue, and our apologies for the current inconvenience, Jen Galaxy team -- Jennifer Hillman-Jackson
ADD COMMENTlink written 5.2 years ago by Jennifer Hillman Jackson25k
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