Question: Fastq.gz taking a long time to upload
0
gravatar for c.jelleyman
9 months ago by
c.jelleyman0 wrote:

I am trying to upload several (about 95) fastqsanger.gz files from my laptop to the public usegalaxy.org.

All files are below 2 gb and generally around 500mb.

I left my laptop on for 2 days as the upload speed was not great but eventually all the data has been added and is grey with a little clock next to it saying "this job is waiting to run"

Around 10 or 15 of the files uploaded and turned green fine, and the process now seems to be stuck on one sample which has turned yellow and is saying " this job is currently running". But it has been doing this for a coup of hours now and I suspect something is amiss?

Is there any way of me checking what the problem might be?

Thanks for your time,

C

upload fastqsanger.gz • 261 views
ADD COMMENTlink modified 9 months ago by Mo Heydarian790 • written 9 months ago by c.jelleyman0

Some of us have been encountering this issue since yesterday (https://biostar.usegalaxy.org/p/22353/)

ADD REPLYlink written 9 months ago by dcf100740

Ah, I have now seen a few posts. At least I know its not just me,

Fingers crossed its resolved soon.

ADD REPLYlink written 9 months ago by c.jelleyman0
1
gravatar for Mo Heydarian
9 months ago by
Mo Heydarian790
United States
Mo Heydarian790 wrote:

Hello,

There is currently a long queue on useGalaxy.org. Our team is currently investigating the cause.

If you are working on a time-sensitive project, I can suggest using a Cloudman instance of Galaxy. Instructions for launching a Cloudman instance can be found here: https://galaxyproject.org/cloudman/

Sorry for the inconvenience, we hope to have this sorted out shortly.

Thanks for using Galaxy!

Cheers, Mo Heydarian

ADD COMMENTlink written 9 months ago by Mo Heydarian790

Thanks, I'll wait a bit and hope the issue can be resolved.

ADD REPLYlink written 9 months ago by c.jelleyman0
0
gravatar for Mo Heydarian
9 months ago by
Mo Heydarian790
United States
Mo Heydarian790 wrote:

Hello, UseGalaxy.org is processing jobs again.

Thanks for your patience and sorry for the inconvenience!

Thanks for using Galaxy!

Cheers, Mo Heydarian

ADD COMMENTlink written 9 months ago by Mo Heydarian790
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