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Question: Server crash? "Unable to run this job due to a cluster error"
1
gravatar for Bao Ho
22 months ago by
Bao Ho • 80
UCSF
Bao Ho • 80 wrote:

I was working on several ChIP seq projects when the public Galaxy server suddenly crashed around 5-6pm yesterday, Pacific Time (I could not connect to usegalaxy.org, my browser would say "Connection Timeout"). When the server came back up all item that had been running before became red (error/halted). I have tried to restarted them but get an error every time:

Unable to run this job due to a cluster error, please retry it later

Does anyone have the same issue?
software error galaxy chip-seq • 719 views
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modified 22 months ago by Jennifer Hillman Jackson ♦ 25k • written 22 months ago by Bao Ho • 80

i am a beginner and i have the same issue

ADD REPLY • link written 22 months ago by taghreedtarek • 0
0
gravatar for Jennifer Hillman Jackson
22 months ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

There was a server issue over the weekend. This is now corrected. Queued jobs should be allowed to run. Please rerun any failed jobs now.

Thanks, Jen, Galaxy team
ADD COMMENT • link written 22 months ago by Jennifer Hillman Jackson ♦ 25k
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