I've waited for a .txt file to upload for ~ 18 hours. I've now set up an account and tried re-uploading the folders, but both .txt files are reading 'job is waiting to run'. I'm fairly new to this service, so perhaps I've forgotten to do something simple, or is it a problem on your end?
There is currently a long queue on useGalaxy.org. Our team is currently investigating the cause.
If you are working on a time-sensitive project, I can suggest using a Cloudman instance of Galaxy. Instructions for launching a Cloudman instance can be found here: https://galaxyproject.org/cloudman/
Sorry for the inconvenience, we hope to have this sorted out shortly.
Thanks for using Galaxy!
Cheers, Mo Heydarian