I'm trying to upload a 9KB .txt file on the Galaxy web application but the job keeps waiting to run (i.e. the job status remains grey). I've waited overnight and it still hasn't changed the status or uploaded. Is anyone else experiencing this or have a suggestion on what to do?
My jobs seem to be running and uploading okay for what it's worth. I've occasionally had files just seem to get lost in the processing queue. Not sure why. You might want to try re-uploading the file, see if it goes through this time. Don't delete the greyed out file just yet - just in case it really is in some really long queue in which case you don't want to delete it and have to go to the back again.
Hi there, I have the same problem as Jennifer. I uploaded a 0.2 MB file to Galaxy LEfSe and after several hours of grey status ('this job is waiting to run') it failed with the message 'An error occurred while getting updates from the server. Please contact a Galaxy administrator if the problem persists'. This happened today with another file also, while I never had issues before. Any advice/help would be highly appreciated. Thanks, Sonja