3.6 years ago by
United States
Hello,
A grey job indicates that a job is queued and waiting to run. Job states are described in our wiki here:
http://wiki.galaxyproject.org/Support#Dataset_status_and_how_jobs_execute
Jobs execute in the order submitted. Do you have other jobs queued/running? Is there room in your quota (check the bar over the History panel, or under "User->Preferences)? Is the input dataset OK (open it up and review)?
I just ran a BAM->SAM conversion queued for a few minutes, then ran, so the cluster itself is not overly busy right now. I checked your account and it looked like your last login was about 10 minutes before this question posted, so maybe the job was queued then? Or sometime before?
If this dataset loaded correctly, there are no other jobs queued, the account is under quota, and this particular job has been queued by itself for hours, then there is a problem. If it is still grey now, please let us know.
Best, Jen, Galaxy team