Question: Jobs waiting to run
6
gravatar for brhopkins92
8 months ago by
brhopkins9260
brhopkins9260 wrote:

I've waited for a .txt file to upload for ~ 18 hours. I've now set up an account and tried re-uploading the folders, but both .txt files are reading 'job is waiting to run'. I'm fairly new to this service, so perhaps I've forgotten to do something simple, or is it a problem on your end?

data upload • 308 views
ADD COMMENTlink modified 8 months ago by Mo Heydarian790 • written 8 months ago by brhopkins9260
1

Usually when you upload a file it starts processing rather quickly. I am having the same issues since yesterday. Let's hope the admins can throw some light in here.

ADD REPLYlink written 8 months ago by dcf100740
1
gravatar for Mo Heydarian
8 months ago by
Mo Heydarian790
United States
Mo Heydarian790 wrote:

Hello,

There is currently a long queue on useGalaxy.org. Our team is currently investigating the cause.

If you are working on a time-sensitive project, I can suggest using a Cloudman instance of Galaxy. Instructions for launching a Cloudman instance can be found here: https://galaxyproject.org/cloudman/

Sorry for the inconvenience, we hope to have this sorted out shortly.

Thanks for using Galaxy!

Cheers, Mo Heydarian

ADD COMMENTlink written 8 months ago by Mo Heydarian790
0
gravatar for niradsp
8 months ago by
niradsp0
niradsp0 wrote:

I am having the same problem. When will the issue be fixed? I need to finish my tasks today.

ADD COMMENTlink written 8 months ago by niradsp0

You could try some other of the public galaxy servers in the meantime

ADD REPLYlink written 8 months ago by dcf100740
0
gravatar for m.derisbourg
8 months ago by
m.derisbourg70
Germany
m.derisbourg70 wrote:

Same here... I hope they'll be able to fix this soonish.

ADD COMMENTlink written 8 months ago by m.derisbourg70
0
gravatar for dcf1007
8 months ago by
dcf100740
Sweden
dcf100740 wrote:

Everything seems to be back to normal for me. Thank you!

ADD COMMENTlink written 8 months ago by dcf100740
0
gravatar for Mo Heydarian
8 months ago by
Mo Heydarian790
United States
Mo Heydarian790 wrote:

Hello,

UseGalaxy.org is processing jobs again.

Thanks for your patience and sorry for the inconvenience!

Thanks for using Galaxy!

Cheers,

Mo Heydarian

ADD COMMENTlink written 8 months ago by Mo Heydarian790
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