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Question: problem with TopHat
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gravatar for dante
2.1 years ago by
dante • 0
Germany
dante • 0 wrote:

I am very sorry to disturb you with these questions, however I am trying to align 4 bam files (after grooming) usingTopHat since Friday (10/21) and only 2 have be done, 1 is still running and the last one is waiting to run. I am very surprised since usually Galaxy works very well. Is you site overbooked, alternatively could you tell me what I an do to speed up the analysis. Many thanks, sincerely, Robert Dante
error queue tophat job usegalaxy.org • 638 views
ADD COMMENT • link •
modified 2.1 years ago by Jennifer Hillman Jackson ♦ 25k • written 2.1 years ago by dante • 0

This is a known issue our team is actively working to correct. Right now, the advice is to allow queued jobs to remain queued. These will execute once the issue is resolved. More feedback after the fix, to let you and others having the same issue know what is going on. Thanks! Jen, Galaxy team

ADD REPLY • link written 2.1 years ago by Jennifer Hillman Jackson ♦ 25k
0
gravatar for Jennifer Hillman Jackson
2.1 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

Update: The cluster fix has been made and jobs are dispatching normally. Queued jobs will execute - no need to delete/rerun. Tools that require more resources are sent to a busier cluster. That queue is expected to have some continued delays until the backlog of jobs is processed (up to a few days).

Thanks for reporting the problem and for your patience, Jen, Galaxy team
ADD COMMENT • link written 2.1 years ago by Jennifer Hillman Jackson ♦ 25k
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