2.8 years ago by
It sounds like the tool is running out of resource. Click on the green bug icon to see if the full error message indicates this. You do not need to submit bugs that are explained in the wiki (see below) - but can still always use the green bug icon to investigate errors. Should the error remain unclear, please go ahead and submit the bug report along with a link to this post for more feedback.
Section 2.8 of the Galaxy support wiki explains alternatives for working with data/jobs that exceed the compute resources at http://usegalaxy.org:
Thanks for using Galaxy, Jen, Galaxy team