Question: Loading file error
gravatar for sd.norouzi
2.9 years ago by
sd.norouzi0 wrote:


For the past 48 hours (Today Dec 29, 2015) I am not able to load any data file to my Galaxy account. Not directly from my computer nor through EBI which I normally use. The loading error is "Not enough space on device". My Galaxy account history shows 0 b and the file I tried to upload from my computer was less than 2kb.

Please help.

Davood Norouzi


galaxy • 790 views
ADD COMMENTlink modified 2.9 years ago by Jennifer Hillman Jackson25k • written 2.9 years ago by sd.norouzi0
gravatar for Jennifer Hillman Jackson
2.9 years ago by
United States
Jennifer Hillman Jackson25k wrote:


I just recalculated disk usage on your account. I changed slightly but is still under quota (250 GB).  Maybe your account was over quota but then you learned how to permanently deleted data?

A reminder about how to delete data to make space: ManagingDatasets#Delete_vs_Delete_Permanently

Thanks, Jen, Galaxy team


ADD COMMENTlink written 2.9 years ago by Jennifer Hillman Jackson25k

The problem may have been on our side. Please see this update from our administrator posted yesterday: A: No space left on device

Please try the upload jobs again now.

ADD REPLYlink written 2.9 years ago by Jennifer Hillman Jackson25k
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