I updated the data upload section of our Support wiki to show in more detail the steps for FTP data loading and what the tool in the user interface looks like (including the appropriate buttons to use).
Please see the section "Get Data → Upload tool used with FTP":
Hopefully this helps to understand what the option looks like and the operations you will need. Martin's suggestion for your local is still valid. I am wondering if you need to update to the most current distribution if there is a universe_wgsi.ini file in use (although both may be around if the full upgrade instructions were not followed when this configuration file was changed a few releases ago). Information about the distributions can be found here. Each News Brief has instructions about upgrading, including detailed instructions if upgrading from a much older version:
Best, Jen, Galaxy team