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Question: can't upload files - Internal Server Error
0
gravatar for viviane.laine
4.2 years ago by
viviane.laine • 0
France
viviane.laine • 0 wrote:

Hi,

I've got a problem since a few days when trying to upload data: the following error message appears, and reloading the page does not work. I can not have access to the uploading page... Does anyone know how to fix it?

Thanks,

 

 

#Error message#

Internal Server Error

Galaxy was unable to successfully complete your request

An error occurred.

This may be an intermittent problem due to load or other unpredictable factors, reloading the page may address the problem.

The error has been logged to our team. If you want to contact us about this error, please reference the following

GURU MEDITATION: #7c6c95396a2044aebf98a34ecaaaab5a
software error galaxy • 1.5k views
ADD COMMENT • link •
modified 2.4 years ago by ana • 0 • written 4.2 years ago by viviane.laine • 0

It's working now! Thanks!

ADD REPLY • link written 4.2 years ago by viviane.laine • 0
1
gravatar for Daniel Blankenberg
4.2 years ago by
Daniel Blankenberg ♦♦ 1.7k
United States
Daniel Blankenberg ♦♦ 1.7k wrote:

Hi Viviane,

Can you try again and let us know if this is resolved?

Thanks,

Dan
ADD COMMENT • link modified 4.2 years ago • written 4.2 years ago by Daniel Blankenberg ♦♦ 1.7k
0
gravatar for ana
2.4 years ago by
ana • 0
ana • 0 wrote:

Hi, how to solve this error in galaxy, I am a developer and I implemented a tool in galaxy this tool imports the data as well to galaxy but while importing I am getting this error.

Internal Server Error Galaxy was unable to sucessfully complete your request

An error occurred. This may be an intermittent problem due to load or other unpredictable factors, reloading the page may address the problem.

The error has been logged to our team.

Thanks.
ADD COMMENT • link written 2.4 years ago by ana • 0
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