Question: can't upload data via FTP
1
gravatar for pes1217
4.2 years ago by
pes1217 • 40
China
pes1217 • 40 wrote:

Hi,

I'm recently doing mapping using Galaxy. I have uoloaded my fastq and reference genome data to galaxy disks via FTP. but i can't load the data to history (to start analysis) via choose FTP files, pleast help me.

fataq-data • 2.7k views
ADD COMMENT • link • modified 3.0 years ago by xiaohe • 10 • written 4.2 years ago by pes1217 • 40
1

I'm having the same problem here. I successfully uploaded a 20Gb file to the FTP server. I can see this file when I logged in, but when I try to import the data to history, the connection was lost. I tried it last night and this morning many times. And I'm sure there is nothing wrong with my internet connection.
 

ADD REPLY • link written 4.2 years ago by tianying • 10
1

I am have had the same problem since Saturday afternoon. Earlier on in the week there was a notice posted on this website that there would be server maintenance on September 20th(?) if I remember correctly, and I thought this was the explanation for the problem. I get the message "The connection was reset". I loaded 4 of my big files using Filezilla and the smallest one directly from my desktop.

ADD REPLY • link written 4.2 years ago by tendai • 20

Yes i remembered, i think this might be the reason. It's just wired that this has last for 3 days till now(still not working now)

ADD REPLY • link written 4.2 years ago by pes1217 • 40

How do you mean you can't upload? Do the files show up and don't upload or do they not show up at all?

What FTP server do you use? And are you using the main galaxy, usegalaxy.org?

I upload my data to usegalaxy.org server using Cyberduck FTP application. I log into the server using the email and password associated with galaxy and then upload and this always works.

ADD REPLY • link written 4.2 years ago by sekalazare • 0
2

I loaded the files via FileZilla and they show up in the main pageusegalaxy.org), but i can't add them to history (to start analysis)

ADD REPLY • link written 4.2 years ago by pes1217 • 40

Same here. FTP transfer is working, but importing the files to the history is not.

ADD REPLY • link written 4.2 years ago by Guilherme Dias • 110

I'm having the same problem.  I can upload files to the Galaxy ftp but I can't then import them into a history.  I also can't directly upload from my computer.

ADD REPLY • link written 4.2 years ago by Mike • 10

Is it really caused by the maintainence which started 2 days ago? i'm really confused.

ADD REPLY • link written 4.2 years ago by pes1217 • 40

The same for me since after the maintenance.

Also downloading a larger file with Chrome does not succeed due to interruptions.

I remember similar problems after the previous maintenance during a couple of days.

ADD REPLY • link written 4.2 years ago by hein-de.jong • 0

Previous maintainence? you mean this time or another maintainence before this one?

ADD REPLY • link written 4.2 years ago by pes1217 • 40

I am not able to upload files either - from the FTP or directly from my computer.  Doesn't seem to make a difference whether the file is a tab or fasta one.
 

ADD REPLY • link written 4.2 years ago by Daniel Sher • 40

The maintenance before this one.

ADD REPLY • link written 4.2 years ago by hein-de.jong • 0
4
gravatar for Daniel Blankenberg
4.2 years ago by
Daniel Blankenberg ♦♦ 1.7k
United States
Daniel Blankenberg ♦♦ 1.7k wrote:

Hi all,

We had a temporary problem with uploads, but this should now be resolved. Can you try again and let us know if you are still having issues?

Thanks,

Dan

ADD COMMENT • link written 4.2 years ago by Daniel Blankenberg ♦♦ 1.7k

It works now,thanks!

ADD REPLY • link written 4.2 years ago by pes1217 • 40
0
gravatar for xiaohe
3.0 years ago by
xiaohe • 10
United States
xiaohe • 10 wrote:

I've been facing the same problem since Nov 18, 2015. My files were uploaded to the galaxy ftp server successfully but none of them could be started? Any suggestions? Thanks.

ADD COMMENT • link written 3.0 years ago by xiaohe • 10
Please log in to add an answer.

Help
Access

Use of this site constitutes acceptance of our User Agreement and Privacy Policy.
Powered by Biostar version 16.09
Traffic: 182 users visited in the last hour