Question: over use disk quota
gravatar for zhiyongshao10
4.4 years ago by
United States
zhiyongshao1010 wrote:

Does anyone know how much disk is allocated for each account for galaxy?

And when the actual usage is updated? I know it is not updated right away because when I deleted some history, the % of usage did not change right away.




main galaxy quota • 1.0k views
ADD COMMENTlink modified 4.3 years ago • written 4.4 years ago by zhiyongshao1010

Thank you, Martin.

But even I didnot decrease the percentage of my usage. Even I deleted all my history, it still shows that I am "using 65%" of my quota. Is there anywhere else I might still store the data? How can I empty everything? Thanks again.


ADD REPLYlink written 4.3 years ago by zhiyongshao1010

Hi Zhiyong,

Is this still problematic? You confirmed that 'deleted' history/datasets were converted to 'permanently deleted' in the "Saved Histories -> Advanced Search -> all" view (accessed through the History menu)? Other sources of data in a quota include "Histories Shared with You" - unsharing will unlink them (also under History menu), although to reach 65%, this may be an unlikely source. Should you still have issues, please write us at, share your Galaxy Main account's email address (instance at, your user name here (to aid in tracking issues), and we can investigate further. If you are not working on Main (or our Test server, contact the administrator for the instance you are working on, directly - only they can help from here.

Best, Jen, Galaxy team

ADD REPLYlink modified 4.3 years ago • written 4.3 years ago by Jennifer Hillman Jackson25k
gravatar for Martin Čech
4.4 years ago by
Martin Čech ♦♦ 4.9k
United States
Martin Čech ♦♦ 4.9k wrote:

At it is 250 GB per user account.

The deleted does not mean 'gone' in Galaxy's context. You have to 'purge' it to empty the space (because you can undelete deleted histories in Galaxy and thus restore it). Please see for details



ADD COMMENTlink written 4.4 years ago by Martin Čech ♦♦ 4.9k
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