Question: Request Assistance to Force Recalculate Disk Usage on Main Galaxy
1
gravatar for imwarren
3.7 years ago by
imwarren20
Singapore
imwarren20 wrote:

Hi

I was running my whole genome data in small batches on the main galaxy. After each batch, I cleared the history by purging, and the disk space was successfully recovered.

But now, my disk usage is stubbornly not updating despite purging. :P
Any chance an administrator can help me force a recalculation on my account disk usage? Thanks in advance.

disk usage • 1.1k views
ADD COMMENTlink modified 3.7 years ago by Dannon Baker3.7k • written 3.7 years ago by imwarren20

and in addition, a possible bug that i will try to reproduce:

if the history is purged from the "User>Saved History" page, disk usage will update normally

but if the history is purged from the "View multiple history" page, disk quota will not update

ADD REPLYlink written 3.7 years ago by imwarren20

Hi, I am also having this issue. When I go to "User>Saved History" the histories that I have tried to purge in "View multiple history" say Deleted permanently, and I try deleting them again but I still have over 100gig of used space which I don't know where it is coming from. Any further suggestions?

ADD REPLYlink written 3.7 years ago by jonathanneve890

Fixed, you're good to go.

ADD REPLYlink modified 3.7 years ago • written 3.7 years ago by Dannon Baker3.7k

Perfect. Thanks.

ADD REPLYlink written 3.7 years ago by jonathanneve890
1
gravatar for Dannon Baker
3.7 years ago by
Dannon Baker3.7k
United States
Dannon Baker3.7k wrote:

Done, and thanks for the info, I see the bug now!

ADD COMMENTlink written 3.7 years ago by Dannon Baker3.7k
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