Question: Tophat Jobs Not Starting
0
gravatar for Magdalena Strzelecka
6.8 years ago by
Magdalena Strzelecka10 wrote:
Hi, I have submitted some jobs to Tophat, but they have not started since yesterday (Dec 13th); i.e they were in a queue for >12 hrs. I have re- submitted everything again (2 jobs), but the same situation is happening. Is there some issue with Tophat at the moment? Thanks. M. Magdalena Strzelecka, PhD Heald Lab University of California, Berkeley Department of Molecular & Cell Biology 315 Life Sciences Addition # 3200 Berkeley, CA 94720-3200 phone: (510) 643-5002 fax: (510) 643-6791 e-mail: strzelecka@berkeley.edu
rna-seq tophat • 932 views
ADD COMMENTlink modified 6.8 years ago by Nate Coraor3.2k • written 6.8 years ago by Magdalena Strzelecka10
0
gravatar for Nate Coraor
6.8 years ago by
Nate Coraor3.2k
United States
Nate Coraor3.2k wrote:
Hi Magdalena, This was due to a problem with the cluster Galaxy uses to run certain jobs. This was resolved early last week, although there may have been a few intermittent problems after that time. If tophat still has not run successfully, please let us know. Our sincere apologies for the inconvenience, Best, --nate
ADD COMMENTlink written 6.8 years ago by Nate Coraor3.2k
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