Question: Upload to Galaxy 500 error
0
gravatar for ruddmeg
9 months ago by
ruddmeg0
ruddmeg0 wrote:

Has anyone ever gotten the following error when trying to upload files to galaxy?

Failed: HTTP/2.0 500 (500). 
500 Internal Server Error 
nginx/1.12.2
upload ftp galaxy browser • 444 views
ADD COMMENTlink modified 9 months ago by Jennifer Hillman Jackson25k • written 9 months ago by ruddmeg0

Hello,

The files might be too large (> 2 GB) to use the browser upload feature or your connection is slower. Instead, try using FTP if working on a server that supports it.

FAQ: https://galaxyproject.org/ftp-upload/

Thanks! Jen, Galaxy team

ADD REPLYlink written 9 months ago by Jennifer Hillman Jackson25k

Thanks Jen

the files are not that big 14.9MB and 1.5MB. I've been able to load them in the past without problem.

ADD REPLYlink written 9 months ago by ruddmeg0

Hello,

I have been getting this error today with the FTP upload with filezilla today as well.

Failed: Please make sure the file is available. (500). 500 Internal Server Error nginx/1.12.2

In the past I have successfully used this process. Also today when I tried to upload via local file for a small file ~73mb the file would not upload. Do you know what the problem might be?

Thank you,

ADD REPLYlink written 9 months ago by wcheng10

I get the same error - file fails to upload. Its not a big file.

ADD REPLYlink written 9 months ago by stefan.gaubatz0

The same is happening to me.

ADD REPLYlink written 9 months ago by duncan_d10

I'll test to see if I can reproduce. Feedback soon. Thanks everyone for the followup!

ADD REPLYlink written 9 months ago by Jennifer Hillman Jackson25k

Update: We can confirm the issue. A fix is high priority but still pending.

ADD REPLYlink written 9 months ago by Jennifer Hillman Jackson25k
1
gravatar for Martin Čech
9 months ago by
Martin Čech ♦♦ 4.8k
United States
Martin Čech ♦♦ 4.8k wrote:

Should work now, sorry for the inconvenience.

ADD COMMENTlink written 9 months ago by Martin Čech ♦♦ 4.8k
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