Question: Upload at usegalaxy.org producing Internal Server Error (500) directly or failing FTP transfer quota exceed. Service depot.galaxyproject.org also impacted. RESOLVED
4 months ago by
a.walne • 40
a.walne • 40 wrote:
Is there a problem with the connection between FileZilla and galaxy? I ask because fastq.gz files I have been previously been able to upload are now not possible. Below is a copy of some of the dialog stating that disk quota is exceeded. Any suggestions will be helpful. Thank you
Command: PASV Response: 227 Entering Passive Mode (129,114,60,60,117,118). Command: MLSD Response: 150 Opening BINARY mode data connection for MLSD Response: 226 Transfer complete Command: PASV Response: 227 Entering Passive Mode (129,114,60,60,120,51). Command: STOR GC-AW-7776-3972_S4_L001_R1_001.fastq.gz Response: 150 Opening BINARY mode data connection for GC-AW-7776-3972_S4_L001_R1_001.fastq.gz Response: 552 Transfer aborted. Disk quota exceeded Error: File transfer failed after transferring 39,944,192 bytes in 24 seconds Status: Starting upload of D:\Danazol study\FASTQ_Generation_2018-07-14_22_09_41Z-109542499\3972\GC-AW-7776-3972_L001-ds.c35246c8d41142b1995d5b3293df3fd8\GC-AW-7776-3972_S4_L001_R1_001.fastq.gz Status: Retrieving directory listing of "/"...
ADD COMMENT • link •modified 4 months ago by Jennifer Hillman Jackson ♦ 25k • written 4 months ago by a.walne • 40
Update 7-31-2018 AM
We are working on the correction. Please follow this post for updates.
We know what the issue is, however, if anyone else would like to add that they are also experiencing the problem, please post back as a comment to this post. Please do not post as an answer or start a new post.
Thanks for reporting the problem! Jen, Galaxy team
Other services may be impacted, including https://depot.galaxyproject.org. Details: https://gitter.im/galaxyproject/Lobby?at=5b608137854add6cee0ec00f
Update 7-31-2018 Afternoon
Thanks! Jen, Galaxy team