Question: ftp://usegalaxy.org keep asking me a username and password even though I put the right thing.
0
gravatar for youmie.kim
5 months ago by
youmie.kim0
youmie.kim0 wrote:

ftp://usegalaxy.org site keep asking me a username and password even though I put the right username and password.

ADD COMMENTlink modified 5 months ago by Jennifer Hillman Jackson24k • written 5 months ago by youmie.kim0

What FTP client or command-string are you using?

ADD REPLYlink written 5 months ago by Jennifer Hillman Jackson24k
0
gravatar for Jennifer Hillman Jackson
5 months ago by
United States
Jennifer Hillman Jackson24k wrote:

Hi,

These are the instructions for line-command FTP. On the same page, scroll up to read about how to use an FTP client. https://galaxyproject.org/ftp-upload/#upload-with-lftp-command-line

Of note: the server name ftp://usegalaxy.org would never be used. The target server name for a client is usegalaxy.org. For Lftp, it is either usegalaxy.org or ftps://usegalaxy.org depending on how you are connecting.

If problems continue after doing this, then check to see if any firewalls are a factor. This could involve: contacting your local admin, adjusting firewall settings on your computer, and/or contacting your ISP provider.

Hope that helps! Jen, Galaxy team

ADD COMMENTlink modified 5 months ago • written 5 months ago by Jennifer Hillman Jackson24k
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