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Question: Unable to run job due to a misconfiguration of the Galaxy job running system. Please contact a site administrator.
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gravatar for lhorb
23 months ago by
lhorb • 0
United States
lhorb • 0 wrote:

"Unable to run job due to a misconfiguration of the Galaxy job running system. Please contact a site administrator."

Trying to run Bowtie2 and keep getting this error. What does it mean?

Thank you.

Lori
alignment software error rna-seq • 595 views
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modified 23 months ago by Jennifer Hillman Jackson ♦ 25k • written 23 months ago by lhorb • 0
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gravatar for Jennifer Hillman Jackson
23 months ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

This is either a true cluster error or there is a problem with the inputs that caused the job to fail.

Try a re-run first. If that fails, double check the fastq data versus the tool form instructions for expected input content/format. In many cases, inputs are the root problem.

Should problems continue after that, and you are working at http://usegalaxy.org or can reproduce the problem there, a bug report can be sent in. Please include a link to this post and leave all datasets undeleted, including those from the failed job, the rerun, and the fastq data checks.

Help links:

Best, Jen, Galaxy team
ADD COMMENT • link written 23 months ago by Jennifer Hillman Jackson ♦ 25k

Update: Please see this post: https://biostar.usegalaxy.org/p/20887/

There were recent failures due to cluster issues. Reruns are the first way to resolve failed jobs from over the weekend through earlier today.

ADD REPLY • link written 23 months ago by Jennifer Hillman Jackson ♦ 25k
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