Update: The cluster fix has been made and jobs are dispatching normally. Queued jobs will execute - no need to delete/rerun. Tools that require more resources are sent to a busier cluster. That queue is expected to have some continued delays until the backlog of jobs is processed (up to a few days).
Thanks for reporting the problem and for your patience, Jen, Galaxy team
Hi Jen, Just wanted to check in with you. It has been a week since you said the problem was fixed, however, my analysis is still stuck. Any estimates on how much longer it will take to process the backlog of jobs? Best, Ali