Question: Tool error "Remote job server indicated a problem running or monitoring this job"
0
gravatar for VY
24 months ago by
VY120
London
VY120 wrote:

Hello Galaxy team,

I'm trying to align some fastq files to mm10 and the job crashes with this description:

Tool Error : Remote job server indicated a problem running or monitoring this job.

Any ideas?

thanks, Best wishes, V

ADD COMMENTlink modified 24 months ago by Jennifer Hillman Jackson25k • written 24 months ago by VY120
0
gravatar for Jennifer Hillman Jackson
24 months ago by
United States
Jennifer Hillman Jackson25k wrote:

Hello,

There was a cluster issue since later last night that was corrected a few hours ago. The error message you note is the one most jobs impacted reported. The solution is to re-run any jobs with the same error message now.

Thanks and sorry for the confusion this caused. Jen, Galaxy team

ADD COMMENTlink written 24 months ago by Jennifer Hillman Jackson25k
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