Question: (Closed) How backed up is the que?
gravatar for hss
2.3 years ago by
United States
hss20 wrote:

Received a message about 4 hours ago stating there was a problem with the clusters causing delays in file submissions being processed. Essentially the message was things were fixed, but the que for submitted files may be backed up. I have been waiting nearly 3 hours for my wig file to start converting to BigWig. The system has not even examined the file prior to converting (still gray). Can someone please let me know if I should just write this off as the que being very long, or is there still a problem with processing submitted files? Very time consuming.

Cheers, Scott

galaxy • 507 views
ADD COMMENTlink written 2.3 years ago by hss20

Hello hss!

Questions similar to yours can already be found at:

We have closed your question to allow us to keep similar content in the same thread.

If you disagree with this please tell us why in a reply below. We'll be happy to talk about it.


PS: Please see the reply to your first comment. Times are unknown, but 24hrs is the general estimate to clear cluster backlogs.
ADD REPLYlink written 2.3 years ago by Jennifer Hillman Jackson25k
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