Hello, I got strucked to upload my RNAseq data(fastq format, 873Mb) by using menu "upload file from your computer" . I entered the popup interface by clicking the menu "upload file from your computer", and then I clicked on "choose local file" to choose my local file in my computer. After that, I waited for hours to find that the upload status didn't change for a little bit. Finally, the system told me I failed in uploading the data by saying "upload request failed.(0)". What could be the problem?
If you see this behaviour on your Galaxy server (not usegalaxy.org):
- You choose to upload files, and see the following page:
- You hit start but it never gets to a page like this, with the bar all Green and the message "Adding to history":
- And finally it gives a message "upload request failed".
Then it suggests that the Galaxy server has not responded to the request sent by the upload form. This is caused by an incorrectly configured Galaxy server, and you should report the problem to your server admin. Specifically, this behaviour means that the upload form sends a message to the Galaxy server (using the Galaxy API) and that message is not acknowledged, perhaps due to an old version of Galaxy server installation.